Your partner for high-end apps

Improve your business with open and dynamic mobile apps that run cross platforms. No longer be bound to web and responsive designs. We think free, we think mobile


TELENET SUPPORT – A mobile case by ideal systems

As one of Belgian’s main providers for Internet, telephone, mobile and television, Telenet was looking for a new and innovative way to interact with its customers.  

The main idea was to find an adequate alternative for the classic IVR-systems.

Therefore, ideal systems created a mobile application that gathers all personal customer data.


Experts in integrations & implementations

Making your customer interactions effective and efficient thanks to comprehensive user-friendly tools that are tightly integrated with your legacy system.


Increase agent efficiency

GWT is Europe's number 1 web-toolbar on Genesys. The Genesys Web Toolbar (GWT) is a multichannel agent desktop solution, allowing the agent to receive and handle a variety of multimedia interactions in one single interface. GWT is a unique product that simplifies the work of an agent drastically.