Your partner for high-end apps

Improve your business with open and dynamic mobile apps that run cross platforms. No longer be bound to web and responsive designs. We think free, we think mobile

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TELENET SUPPORT – A mobile case by ideal systems

As one of Belgian’s main providers for Internet, telephone, mobile and television, Telenet was looking for a new and innovative way to interact with its customers.  

The main idea was to find an adequate alternative for the classic IVR-systems.

Therefore, ideal systems created a mobile application that gathers all personal customer data.

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Experts in integrations & implementations

Making your customer interactions effective and efficient thanks to comprehensive user-friendly tools that are tightly integrated with your legacy system.

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Increase agent efficiency

GWT is Europe's number 1 web-toolbar on Genesys. The Genesys Web Toolbar (GWT) is a multichannel agent desktop solution, allowing the agent to receive and handle a variety of multimedia interactions in one single interface. GWT is a unique product that simplifies the work of an agent drastically.

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