Technology partners

THE IDEAL SYSTEM PARTNERS

ideal systems works with an eco-system of technology and business partners to provide you the tools and the solutions that are fit for your business today and tomorrow. We enhance, integrate, align and optimize the different components and products into one solution that works seamless for your customers and employees.

Technology partner: Amdocs

For 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS, and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.6 billion in fiscal 2014, Amdocs' workforce of more than 22,000 serves customers in over 80 countries worldwide.

Technology partner: Genesys

Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powersoptimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day.