OFFICECONNECT

Extend Collaboration

OfficeConnect Solutions

Your employees need access to the right people and the right data at the right time. Instead of running dozens of business applications in a dozen different places, you can also unify your communications and applications through seamless integration. With our OfficeConnect Solutions you can do all of this. You can get more done by bringing people, applications and ideas together through seamless communication and integration.

OfficeConnect for Cisco Jabber OfficeConnect for Cisco Jabber

OfficeConnect for Cisco Jabber is a clientless and server-side connector that allows enterprises to route Genesys PurgeEngage voice interactions to your available Cisco Jabber agents, offering easy and smooth collaboration between both.

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OfficeConnect for Skype For Business OfficeConnect for Skype For Business

With OfficeConnect for Skype For Business enterprises can easily route Genesys voice interactions to any available Skype For Business user, without adding the complexity of using an additional Genesys Agent Desktop.

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OfficeConnect for Eccentex DCM OfficeConnect for Eccentex DCM

OfficeConnect for Eccentex DCM extends your Dynamic Case Management to your mobile workforce. It increases employee productivity, automates and streamlines business processes and improves information management.

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OfficeConnect for Salesforce OfficeConnect for Salesforce

OfficeConnect for SalesForce offers multi-channel soft-phone integration between your Salesforce and Genesys contact centre platform, providing your Salesforce Contact Centre and Mobile Agents a true 360° view of the customer - linking call and caller data.

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