Web Office X (WOX) is the first Omnichannel Agent Desktop solution available for all Genesys platforms: Genesys Cloud, Genesys Engage as well as PureConnect. With its clean widget-driven and intuitive web-based interface we offer agents easy control and full flexibility over their interactions. It offers the same connect-from-anywhere principle as our Mobile Office solution, and even supports a hot switch function between both applications allowing agents to switch between devices while ongoing interactions are taking place. WOX can be used as stand-alone desktop or can be seamlessly integrated with your legacy or CRM systems. WOX requires zero install and is the perfect unified solution for your Contact Centres, Branch Offices, Back Offices, 3rd Party CCs, Home or Expert Workers, … Can't wait? Contact us now for an exclusive demo!