Provider of Contact Management Solutions and Services

ideal systems is a Belgian based independent and trusted European provider of Contact Management Solutions and Services.
We have a fast-paced, team-oriented and result-driven culture that places a premium on innovating thinking and continuous improvement.

Expert in Contact Centre IT products and services, specialized in Genesys Agent Desktop and Mobile solutions for Contact Centre and Branch Office integrations.

CRM and System integration services for Customer Care processes and Contact & Interaction management.

React Native cross-platform development of mobile applications. Development of intuitive and feature-rich Contact Centre apps.

Meet Our Management Team

Our management team is driving ideal systems forward to new levels of growth and diversification. With ongoing expansion and the addition of exciting new products and services, these are exciting times at ideal systems. Here are some of the key players who are making all of this happen...

Peter Depoorter
CEO & Founder

Dirk Slootmaekers
CTO & Founder

Herman Rombauts Customer Relations & Partner

Koen Verhaegen
Service Delivery & Partner

Stijn Brebels
Product Management & Partner

Noémi Van Rymenant
Marketing & Communication

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