CX17, organized by Genesys (specialized in omnichannel customer experience and contact center solutions), is a three day conference of compelling presenters, key topics and a hands-on partner pavilion. ideal systems will demonstrate its solutions, so come and visit us at:

Booth B2 - SQUARE Brussels Meeting Centre


Op 1 mei 2017 namen 170 teams deel aan het BK ploegentriatlon in Doornik. De Antwerpse triatlon- en duatlonclub ATRIAC, gesponsord door ideal systems, haalde de eerste plaats binnen voor de dames en de heren. Gefeliciteerd met jullie overwinning! 


Being open to innovation is one thing. Transforming these crazy ideas into useful applications is something else. For the latter, we at ideal systems have the critical eye of Dirk Slootmakers, Chief Technology Officer and co-founder of ideal systems.


Dirk, what do you take into account when developing an app?

PRIO - New mobile creation from ideal systems

Customers who are positive about your company and after-sales service. Are they important to you? Yes? In that case you have to try our brand new application, PRIO: customer contact has never been so direct, accessible and simple. For your employees too. You can easily personalise this mobile...

Telenet and ideal systems have won the Audience Award with a mobile app that is being extremely successful everywhere: contact center, FAQ and personal customer space in one. Bye bye IVR, hello Support app.


We're not going to be difficult about it: the fact that an innovative player like Telenet calls ideal systems to have a brand-new, innovative customer service devised and developed is hugely flattering to us. But what does a massive company like Telenet see in a bunch of technicians in Vilvoorde? We asked Fabienne Bogaers of Telenet.


How did...

Vrijdag had in Izegem het BK ploegentriatlon plaats. Daar heeft de club ATRIAC, gesponsord door ideal systems  een schitterende prestatie neergezet door zowel de titel voor de mannen, de vrouwen als de masters binnen te halen. Proficiat !

27 mei onthult de jury van de Caviar Awards zijn winnaars.

ideal systems en Telenet hebben de Telenet Support app ingediend en zijn hoopvol…


A one day event allowing you to meet up with digital professionals, exhibitors and attend 80 conferences and workshops by both national and international speakers.

Find us at booth D09 - Tour et Taxis, Brussels

Upcoming Events