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CX18 conference in Nashville

CX18 conference in Nashville

ideal systems will attend the CX18 conference on May 1-4 in Nashville, Tennessee. CX18 brings together the experts and technologies […]
Is your omni-channel strategy really covering all your channels?

Is your omni-channel strategy really covering all your channels?

Recent years omni-channel has been a hot trend and topic in customer contact discussions. Many companies have struggled to implement […]
What if the best agent is not an agent?

What if the best agent is not an agent?

Today, companies have access to a large amount of data that provides customer interaction insights across all channels. Think about […]
Partners & Friends Webinar

Partners & Friends Webinar

On Monday January 22nd, ideal systems will present their brand new products, Mobile Office and Branch Office at the Partner […]
Season’s Greetings

Season’s Greetings

The end of the year brings no greater joy than the opportunity to express to you season’s greetings and good […]
Web Office Expansion in France

Web Office Expansion in France

We are proud to announce our new collaboration with one of France’s well renowned banks, Crédit Agricole. They have decided […]
Office Products in AppFoundry

Office Products in AppFoundry

ideal systems is proud to announce it has launched its new Mobile Office and Branch Office products on the Genesys […]
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