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Ideal Systems joins Genesys Rapid Response program – Use Mobile Office for Genesys Cloud for 90 days free of charge

Ideal Systems joins Genesys Rapid Response program – Use Mobile Office for Genesys Cloud for 90 days free of charge

COVID-19 has a major impact on our world, our society, and how we work and run our businesses. Sadly many […]
Integrating your branch networks while leveraging your Genesys solution

Integrating your branch networks while leveraging your Genesys solution

It comes as no surprise that customers are more demanding than ever and expect frontline agents to have comprehensive answers […]
Prepare your Contact Centre for unforeseen circumstances

Prepare your Contact Centre for unforeseen circumstances

Your contact centre and customer services are undeniably an important part of your business. But would your contact centre be […]
Coming soon… Our brand new Web Office X!

Coming soon… Our brand new Web Office X!

Web Office X (WOX) is the first Omnichannel Agent Desktop solution available for all Genesys platforms: Genesys Cloud, Genesys Engage […]
ideal systems is attending Xperience 2020.

ideal systems is attending Xperience 2020.

Also this year ideal systems is attending Xperience 2020, the biggest Genesys customer experience event of the year. Don’t miss […]
Best wishes

Best wishes

The ideal systems’ team hopes that 2019 has been a successful year for you. For 2020, we wish you and your […]
React Native 2 years later, the story

React Native 2 years later, the story

6 years ago when ideal systems started to develop mobile apps, there was not much choice regarding development platforms. More specifically, […]
WebRTC on mobile devices for Genesys

WebRTC on mobile devices for Genesys

WebRTC has been around for some time now. However, it has never been easy to set up, configure and eventually […]
Mobile Office is now available as Premium App in Genesys AppFoundry for PureCloud

Mobile Office is now available as Premium App in Genesys AppFoundry for PureCloud

Mobile Office is one of the first 8 Premium Client Apps in the Genesys AppFoundry marketplace for PureCloud. The Premium […]
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